Suitability and safeguarding
Identity, role-appropriate work history, references, conduct expectations and safeguarding awareness are reviewed before assignment.
About Serene
Care that respects the person, the home and the family
Serene Home Care Services is a home-care provider with an office on Kenyatta Street in Eldoret, Kenya. We visit clients at home in Eldoret and surrounding areas, with 24-hour availability. Contact us on 0703 862 025 to discuss the support you need.
Our team approach
The client should know who is coming and why
Before ongoing care, Serene explains the proposed professional’s name, role, verified qualifications or registration where relevant, tasks and supervision.
- Introduction before ongoing care
- Role boundaries recorded in the plan
- Family communication follows client consent
Care standards
What Serene checks and documents
Professional scope
Clinical qualifications and current registration are verified where the work requires them. Caregivers are not presented as nurses.
Accountable care plan
Tasks, risks, consent, contacts, records, escalation and review points are written down and agreed.
Home visits in Eldoret and surrounding areas We are available 24 hours. Call 0703 862 025 to confirm coverage, the appropriate professional and arrangements for your visit. Home care is not an emergency response service.